Service Level Agreement
Agreements & Documentations

A Service Level Agreement (SLA) is a contractual agreement between a service provider and a customer that outlines the level of service the customer can expect to receive. SLAs are common in various industries and are used to define service quality, performance expectations, and the responsibilities of both parties.

Types of audit and assurance services:

Independent review of the organization's financial statements to verify their accuracy and compliance with accounting standards, providing assurance to stakeholders.

Ongoing assessment of internal controls, risk management, and governance processes to ensure they are effective and aligned with organizational goals.

Evaluation of adherence to laws, regulations, and internal policies to ensure the organization meets all legal and regulatory requirements.

Examination of operational processes to assess efficiency and effectiveness, and to ensure alignment with strategic objectives and performance targets.

Investigative audits focused on detecting and preventing fraud, financial misconduct, or other irregularities, often used in legal disputes or cases of suspected wrongdoing.

Assessment of information technology systems, including data security, IT governance, and system integrity, to ensure they support business objectives and are secure from cyber threats.

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